Refund policy

Last updated: November 2, 2026

Returns, Exchanges and Cancellations

Unless required by applicable law or expressly stated in our website or policy, we do not accept exchanges or returns.

You can request cancellation or removal of items from your order for 15 minutes after the order is placed.

How to start a cancellation

Whether cancellation requests are accepted depends on the terms above and your rights under applicable law.

To start a cancellation request, contact us.

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, or otherwise do not comply with applicable law.

Contact

To request a cancellation or report damaged items, please contact us at info@verveconsignment.com or use the contact details in our contact information policy.